![]() Specifically for best free tax software, we consider the limitations and restrictions of the free services offered, unique features for each service, functionality related to low-income tax filers, in-person support and assistance, and whether or not a free state tax return is included with the free federal return. ![]() We are also looking for and evaluating specific features, including file importing or photo capture of forms, number and type of available IRS forms and schedules, contextual help, desktop and phone/tablet compatibility and syncing, professional tax assistance, maximum refund and accuracy guarantees, live support and security protections. We consider the features and functionality of the tax preparation software, the user experience, the software interface, website performance, quality of help and support, and the value based on price. We use the software to prepare personal tax returns, examine tax products' terms and offers, communicate with software representatives to resolve questions about products, compare feature sets and analyze each software for its effectiveness in common tax situations. ![]() The VITA program offers free basic tax return. CNET reviews tax software by comparing products across set criteria. Volunteer Income Tax Assistance (VITA) is available at the library during tax season (February April). ![]()
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